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Sector Architecture

Trades & Construction

Electrical, plumbing, HVAC, and civil engineering companies in Morocco lose thousands of Dirhams when project managers on site cannot answer calls from new commercial clients. Vext captures addresses, schedules site visits, and updates ERP jobs automatically.

100%
Capture of emergency breakdown calls
4.2h
Saved per technician per week
<10min
From call to technician dispatch

Operational & Technical Bottlenecks

  • •Foremen cannot take calls while working on high-voltage or construction sites
  • •Quotes delayed by days because notes remain trapped on paper or WhatsApp voice notes
  • •Inaccurate address and parts capture causing duplicate visits

Vext Engineering Deliverables

  • Vext Voice agent qualifies address, urgency, and photos sent via WhatsApp
  • Auto-generation of preliminary quote drafts in Sage or Odoo
  • GPS-aware technician routing to optimize morning itineraries

Standard Sector Integrations

OdooSage 100WhatsApp Business Cloud APIGoogle Maps Matrix API